Frequently Asked Questions

Our 42 hotel rooms are divided into Standard, located on the ground floor in the outbuilding on the park-side, in front of the main building, Premium, on the first floor in the central hotel building, De-Luxe and Suite located on the sand dune behind our Bungalows

Our 88 bungalows Located on three levels directly on the dune a few steps from the sea. All renovated with air conditioning, dishwasher and oven (except for the studios). In the low season the minimum stay in the apartment is three nights and Saturday-Saturday in the high season

Our 144 apartments are located about 400m from the seaside, our apartments are divided into Premium – renovated with air conditioning and dishwasher, and Standard – renovated without a/c and dishwasher. In the low season the minimum stay in the apartment is 3 nights and 7 nights from Saturday-Saturday in the high season

The breakfast buffet at La Trattoria restaurant is included in hotel bookings.
The cost of the breakfast buffet for guests in bungalows or apartments is
€ 14.00 per adult/night and € 7.00 per child (4-12 years)/night.
Meals for children 0-3 years are on consumption.

Dinner is served in our restaurant La Trattoria (2 courses of your choice from our menu + dessert, drinks are not included).

Half board in hotel formula costs € 35.00/adult/night and € 17.50/child (4-12 years)/night, drinks excluded. Half board in the Residence formula costs € 49.00/adult/night and € 24.50/child (4-12 years)/night, drinks excluded.

Meals for children 0-3 years are on consumption.

We do not offer Full board or “all Inclusive”. Our bars and restaurants are at your disposal for lunch.

Holiday apartments and bungalows can only be booked from Saturday to Saturday (min. 7 nights) in high season and with a minimum stay of 3 nights in low season.

Hotel rooms can be booked with a minimum stay of 2 nights in high season and free arrival/departure in low season

Please note that our reception (Viale Italia 301) is located in a pedestrian zone. The address for the access to our resort is Via Don Sebastiano Leone 65, Follonica (Pratoranieri).

All hotel rooms, bungalows and premium apartments have automatic air conditioning. The standard flats do not have any air conditioning.

Not available within the resort. The nearest ATM is about 1.5 km away.

The beach service is included in the price of the stay.

For each accommodation unit, our guests have one permanently allocated beach place at their disposal (1 parasol, 2 beach loungers, 1 deckchair).

You have access from 12.00 noon on the day of arrival after check-in.

Unfortunately, no access on the day of departure.

Beach towels available only for hotel guests, along with bathrobe and slippers.

Barbecues are strictly forbidden. Golfo del Sole s.p.a. therefore complies with the fire safety laws in force.

You can rent city bikes, children’s bikes and rickshaws at the reception (subject to availability.

At the new Golfo del Sole Bike Station near the reception you can rent MTBs, E-MTBS and racing bikes (subject to availability). Here you can also book bike tours.

A locked and video-monitored storage room for bicycles with repair and washing facilities is available to our guests. € 20.00 per week, € 5.00 per day (subject to availability). The management declines every liability in case of damage or theft for bicycles parked outside the Bike Room.

With the bracelet that every registered guest receives at check-in, you can conveniently book your consumptions and purchases on the room bill and then pay only once, together with the tourist tax due, before check-out at the reception (please on the day before your departure). Alternatively, you can pay for every single consumption with your credit card. Cash payments are only possible at the Coop mini-market and at the reception (legal maximum amount € 4.999.00).

The bracelets for children can debit a maximum of € 20.00.

On the day of arrival, you can check in as early as 12.00 and then use the car park, your beach space, the swimming pools and all our services.

We guarantee to hand over the keys from 5.00 pm.

No access to the accommodation (incl. terrace) before handing over the keys!

Key return to reception by 10.00 a.m. on the day of departure.

In case of late check-out, the price of an additional night may be charged.

Unfortunately, the use of the beach area is no longer possible on the day of departure.

You can request a cot and a baby chair for child up to 3 years old at reservation (free of charge). Please care that the maximum number of persons allowed in the booked accommodation will not be exceeded, infant have to be registered as well.

5 charging stations for electric vehicles are available to our guests for a fee. You can reserve the charging station at the reception.

On arrival we ask a deposit of € 200.00 to cover possible damages and/or non-payment (credit card as guarantee).

A doctor is available on request (for a fee).

Extra cleaning of the accommodation during the stay is possible on request at the price of € 30.00 per service (subject to availability).

Free intermediate cleaning of bungalows (cleaning of floors and bathroom, change of linen with made beds) on Tuesday morning (for stays from Saturday to Saturday, otherwise after 3 nights). In case of refusal, no refund is provided.

All our accommodations have their own WIFI system for exclusive use. Free internet access via WIFI also at reception and in the restaurants and bars.

Note: private limited network, not suitable for streaming and/or video conferencing services

Here you can see the inventory.

Please note that there is no coffee machine.

Our resort is located in the natural surroundings of a pine forest and dune. Here you will sometimes meet “cute little animals” such as squirrels, lizards, geckos, mosquitoes, ants or field mice, but this is no cause for concern. The windows of the flats are equipped with mosquito nets. In the sea, you may encounter jellyfish or sea urchins on the breakwaters.

Each guest of a bungalow or apartment receives: duvet cover, bed sheet, pillowcase, towel set (small, medium and large towel), tea towel and table set; in Premium apartments and bungalows additionally a second set of towels per person. For stays of 2 weeks or longer, the linen change is on Friday. An additional change of bed or bath linen costs € 6.00 per person. Beach towels are not provided

Luggage trolleys are available in each car park for a deposit. Free luggage transport on request at reception (subject to availability).

The mini-club is open to all children from 4 to 11 years old, Junior-club from 12 to 18 years.

In the COOP mini-market you can get groceries, daily necessities and beach items.

Smoking is strictly forbidden in all our accommodation.

In order to reduce the waiting time at the reception upon arrival, you will receive an email before your stay with a link to register in advance all the data required for the check-in of the arriving persons. This information is mandatory according to Italian law.

A shaded unguarded parking space is Included in the rental price for each accommodation. The management declines every liability in case of damage or theft. Possible second parking space on request upon availability (€ 50.00/parking space/week).

In compliance with hygiene and safety regulations, pets are not allowed inside our resort

Not available within the resort. The nearest pharmacy is about 1.5 km away.

Reception is open 24 hours a day.

Apartments and bungalows are equipped with a refrigerator with freezer compartment.

Hotel rooms have a mini-bar, which is not suitable for storing food

Each accommodation unit is equipped with a safe for valuables. The management denies any responsibility for theft or loss. We recommend that you keep your valuables and documents in the safe.

In some seasonal periods, the municipality of Follonica imposes a tourist tax for guests aged 16 and over (max. 15 nights), to be paid on site at reception.

The nearest train station is in Follonica, about 3 km away, reachable by public transport or by taxi. You may request our transfer service for the day of arrival and departure (subject to availability).

All our accommodations are equipped with satellite TV and telephone. Please pay telephone charges before departure.

After your departure, we will send you a link where you can fill in our online satisfaction questionnaire. We thank you very much for your suggestions.

Coin-operated washing machines and dryers are available for our guests.